Visitor
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1 Message
International Charges
Hello, normally when I travel out of country it does not automatically let me use call or data and I decline using the service. However when my parents went overseas we did not give it permission but it somehow was enabled. This caused over $400 in charges.
XfinityBenjaminM
Official Employee
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1.4K Messages
1 year ago
@user_639a31 Hello! Thank you for reaching out to us here on our Community Forums page. We would recommend reaching out to our Xfinity Mobile Team to discuss the charges you received. You can reach them by using either of these methods:
Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile
They are excellent at all things regarding Xfinity Mobile and can answer any questions or concerns you have.
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