1 Message
Installment limit
I have been with Xfinity mobile since it became Xfinity mobile. However for a whole year I’ve not been able to upgrade. I’ve been transferred from rep to rep and still no solution. Xfinity is about to lose valuable customers because of this problem
XfinityDilary
Official Employee
•
1.7K Messages
9 months ago
Hello, @user_s9qjpd. Thanks for posting on our Community forums. I'm sorry to hear about your experience when trying to upgrade your phone. To confirm, have you tried contacting our Xfinity Mobile team by all of these means already? Or just by phone?
- SMS Text Message: 1 (888) 936-4968
- Phone: 1 (888) 936-4968
- Chat
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