Visitor

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1 Message

Sunday, July 24th, 2022 1:34 PM

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Incoming and text message Issue

Hi Team, 

I have activated the XFinity Mobile yesterday, and I am noticing that no incoming message and calls are coming to my phone. Please could you have someone look into it on priority?



Regards

Bibek 

[Edited: "Personal Information"]

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Contributor

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367 Messages

4 years ago

Hello @bibek28,

Thank you for taking the time to reach out in our great Xfinity forums community. I appreciate your patience in our response. Due to account security, we are limited on access to you Xfinity Mobile account here on social media, and we recommend reaching out to our experts to find out about your concern. You can reach them by texting or calling 888-936-4968 or you can chat with expert here https://comca.st/3BgBkfW. Have you attempted to reach them? 

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