Visitor
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3 Messages
I want to speak to a live agent. The Chat Bot can't help me.
I'm trying to get information regarding senior plans for my mobile. I spent a while on the chat but had no luck getting a live agent via that route. I'm interested in bundling my current Xfinity home internet with my 2 mobile phones, both are owned by elderly, one of which is disabled.
user_s39xtk
Visitor
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3 Messages
31 minutes ago
Okay, so apparently this service won't get me to a live agent either. My response to my inquiry was "no responses". I read the instructions: go to the upper right-hand corner of the screen and click peer to peer but there is no such button or information regarding it other than in the responses regarding: speak with a live agent.
What gives? Are you all just a bunch of bots with no human oversight? Maybe I should switch carriers?
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