Visitor
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1 Message
I have acp but no credits were added I don't think last month either.
I got awarded and approved for acp and not one dollar has been applied to my account. I have got on the messages through the Xfinity app. I have also called through the telephone. Each customer representative says that they are going to do it and I come to find out later on that. That's not the truth and far from the truth they never added $1 to my account.
CCBiancaB
Problem Solver
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574 Messages
3 years ago
Hi @user_901e17! Is the ACP credit you're referring to in regard to your residential services or Xfinity Mobile?
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kiea1330
New Poster
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4 Messages
2 years ago
I have ACP but for some reason I have to call every month to have them take it out. Plus I got a deal where my bill would have a 40 dollar discount and nothing has been applied...
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