I Can't send photos to anyone texting

I have a Samsung Galaxy s21fe that I just ported over to xfinity, now it won't allow me to send photos it just spins and times out.

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XfinityRichard

Official Employee

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3K Messages

17 hours ago

Hi there, @Toochy I'm sorry to hear that you are having trouble sending pictures. Since it's been a few days since you last posted, were you able to get assistance?-Richard

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Toochy

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3 Messages

17 hours ago

What i have been trying is doing a screenshot of the pic and send it that way. Worked yesterday haven't tried again.

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XfinityRichard

Official Employee

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3K Messages

Thank you, @Toochy MMS (picture messages) requires mobile data to be active. Even if you are on Wi-Fi, ensure mobile data is toggled on.-Richard

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17 hours ago

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Toochy

I Can't send photos to anyone texting

XfinityRichard

Toochy

XfinityRichard

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