O

Sunday, October 8th, 2023 1:56 PM

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I cannot receive Xbox verification codes

I have my Xbox set up so it sends my phone number a code when logging in. I just had to redo my Xbox account for unrelated issues but now I’m unable to log in again because of the verification code not showing on my phone. I’ve tried restarting, turning airplane mode on, checked all of my messaging related settings and nothing. I was originally receiving the messages for the last month but all of a sudden they just stopped showing. 

Official Employee

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2.5K Messages

1 year ago

Thank you @Oxtorc23  Have you checked with xbox to see if you blocked the system that sends the codes? I accidentally blocked the system from Xfinity and I wasn't getting codes or any messages for a long time. 

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