Visitor
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1 Message
I cancel service they still charged my account
I cancelled my service in December and they charged me for two months after I have a email to verify it was cancelled xfinity mobile is a ripoff don’t get service here they will take your money they have terrible service go to another company
XfinityJohnG
Official Employee
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1.1K Messages
7 months ago
Thank you for reaching out to us here @user_704547. That is certainly not the experience we would like you to have. On this platform our access to Mobile accounts is limited due to security reasons. You can reach a Mobile expert at the https://www.xfinity.com/xfinityassistant/?channel=xMobile site or contact them at the 888-936-4968 number.
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