U

Visitor

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1 Message

Wednesday, February 21st, 2024 1:14 AM

Closed

I cancel service they still charged my account

I cancelled my service in December and they charged me for two months after I have a email to verify it was cancelled xfinity mobile is a ripoff don’t get service here they will take your money they have terrible service go to another company 

Official Employee

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1.2K Messages

9 months ago

Thank you for reaching out to us here @user_704547. That is certainly not the experience we would like you to have. On this platform our access to Mobile accounts is limited due to security reasons. You can reach a Mobile expert at the https://www.xfinity.com/xfinityassistant/?channel=xMobile site or contact them at the 888-936-4968 number. 

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