D-man's profile

Contributor

 • 

128 Messages

Friday, October 6th, 2023 9:21 PM

Closed

I am really nervous about trading in my phone to get monthly credits for a new iPhone. Does this go smoothly for anyone?

I have read too many posts here about people having issues sending in trade-ins, or them never getting received, etc. that it makes me really nervous to send one in and be at the mercy of Xfinity whether they receive it or not.  Is it possible to just return a trade in to the store and have them issue the monthly credit right there so you don't have to worry about them not receiving it?  

Contributor

 • 

35 Messages

11 months ago

Went fine for me w/ iPhone 15 purchase, but not seeing the credit yet.  I got an email that the trade was accepted and the $700 credit would be applied.  Took about a week from mailing the phone to getting the accepted email.  I am going to try it with our two other phones.   Fingers crossed.

forum icon

New to the Community?

Start Here