1 Message
how to resolve with weak signal from comcast router?
I believe that is an unusual circumstances of our move into Brookline MA from Warrington PA.
We had and still have a Comcast Internet service in PA and order a cheaper Internet NOW,
And now we have 2 problems:
To get a customer service we need to be together cause I am a primary user in PA but my wife is a primary user in MA
secondly I have on my PC which I use a lot very unstable and weak signal from Internet NOW router,
Please help to resole the issues!
XfinityJon
Official Employee
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316 Messages
3 months ago
Good morning user_8aunka! Certainly sorry to hear you all are experiencing some issues with your internet. Definitely appreciate you having our services in PA and MA for sure! You have reached the right place, we are certainly happy to assist you with the internet issues. Have all of the connections to both the wall and the back of the modem been checked to ensure they are as snug as can be? Are you noticing issues throughout your home, or only in certain areas of the home?
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