U

Visitor

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1 Message

Monday, November 14th, 2022 10:10 PM

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How to get xfinity voicemail notifications on samsung galaxy s9

I have a Samsung Galaxy S9 and use Xfinity voicemail. How can I get notifications when a new voicemail is available? I have missed several messages not realizing that no notifications are being generated.

Thank you!

Official Employee

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232 Messages

2 years ago

Hello, @user_61f0c9. You will need to turn on notifications for voicemails in order to receive an alert. You can do this by going to Settings, Apps, Voicemail, and Notifications. You will need to toggle "show notifications" to turn them on. Once they are on you will be able to choose the level of notification, like sound or sound and vibration. I hope this information helps. 

Visitor

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2 Messages

2 years ago

Sorry if my post comes through twice. My wife had this problem with her S10e and now S23 on Xfinity. What has worked for the last 5 phone calls and voicemails or so is: Long press the voicemail app, select the info icon (the little "i" in the circle), select Battery, and select "Unrestricted" instead of "Optimized". Do this for your Phone app too.

On my Pixel, these apps came standard as Unrestricted. I think Optimized is good for your battery because the app doesn't run as often in the background, but it's not good for your Voicemail and Phone! Those should be allowed to run as they wish! Lol. But I really don't know.. time will tell.

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