New Poster
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4 Messages
how to get QR code for eSIM from current line's physical SIM
I have a line with a physical sim on iphone7. I would like to get the QR code so that I can add the same line to my iphone14 pro device as the second line. Tried call Xfinity guys several times and now it's super difficult to get in touch with agents.
XfinityBillie
Official Employee
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3.3K Messages
2 years ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Due to account security with Xfinity Mobile we don't have access to the Xfinity Mobile accounts. You mentioned it's hard to get a hold of an agent by calling, were you able to get through at all? You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.
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dojademake
Visitor
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4 Messages
2 years ago
I was told to call 800-934-6489 and ask for the Advanced Team for these kind of requests
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