U

Saturday, November 18th, 2023 6:11 PM

Closed

How long does it take to get the device Unlocked?

TSIA. It has been 5 days now for the device unlock request, are you guys that slow?

Official Employee

 • 

1.1K Messages

10 months ago

@user_qwvhe0 Thank you for sharing the delay you have experienced with the device being unlocked. I know it's important to have the access to your device when you need it. Are you using an Apple or Android device? If you have met all requirements and the device is paid off, you may need to contact Apple support or restart your device for newer android models. 

forum icon

New to the Community?

Start Here