1 Message
How do I get my phone unlocked for
My phone is paid for and has been ported to Verizon but it has been 4 days and it is still not unlocked. How do I get it unlocked?
1 Message
My phone is paid for and has been ported to Verizon but it has been 4 days and it is still not unlocked. How do I get it unlocked?
rightfooted
Expert
•
1.4K Messages
11 months ago
https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone
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XfinityGabby
Official Employee
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1.5K Messages
11 months ago
Hello, @user_ek2brm. Thanks for taking the time to reach our team on Forums. Were you able to find the article that our expert friend @rightfooted provided helpful?
Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat where an Xfinity Mobile expert is available 24/7?
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