Visitor
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2 Messages
How do I download a statement for mobile service?
I can't seem to figure out how to download a "normal" statement from the website. But I must be doing something wrong. Can someone clarify how to do this?
Thanks,
Visitor
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2 Messages
I can't seem to figure out how to download a "normal" statement from the website. But I must be doing something wrong. Can someone clarify how to do this?
Thanks,
XfinityShawn
Official Employee
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867 Messages
1 year ago
@user_e4acac For Xfinity Mobile customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobileoffer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist You can contact our Xfinity Mobile support center via any of the following methods:• SMS Text Message: 1 (888) 936-4968• Phone: 1 (888) 936-4968• Chat: https://www.xfinity.com/mobile/support.
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rightfooted
Expert
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1.4K Messages
1 year ago
@user_e4acac
There isn't an option to download a statement. I have Windows 10 & 11 computers, and can create my own PDF of the statement.
Click on the statement you want to download.
Click on the down arrows to fully open each section of the statement.
Open your browser's print dialog.
Change the printer (or destination) to Save to PDF or Save as PDF. Wording may vary depending on browser used.
Click Save.
Name the file and choose where to save it.
On my Moto Android phone, I fully open the fields on the statement, then take a screenshot. My phone has a feature that lets me take a screenshot of a complete page, even if it's longer than the screen.
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