2 Messages
How can I download my xfinity mobile statement as a PDF?
This issue is still not resolved by Xfinity. Why not? What are you hiding? It's still impossible to download a pdf statement. Taking a screenshot is not enough.
Because of this issue, I will be going back to Verizon so I can submit bills to my company.
This is the old thread that was closed: https://forums.xfinity.com/conversations/plan/how-can-i-download-my-monthly-xfinity-mobile-statement/631409a92ff2c66589ff0ff0
DreamSayerZ
Problem Solver
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568 Messages
8 months ago
@user_vpa01e Go to the billing web site here; https://customer.xfinity.com/billing
Once you login, select Bill details for your mobile account. On the next screen select Statement history. From there you can view/download your current statement PDF, or any of the past ones.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
8 months ago
If you can view the statement. the only sure way is to take a picture of the statement with your camera or smart phone.
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DreamSayerZ
Problem Solver
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568 Messages
8 months ago
You cannot save the statements from the Xfinity app. You need to login to your account using a web browser. If you have an iPhone, use Safari. This browser will allow you to save the PDF easily. If you use another browser such as Chrome, there is a several step workaround. Because you cannot save a PDF from that browser. And you'll also need the Acrobat reader app installed on your phone.
In Chrome, send the document to the printer, from the print screen, send the file to the Acrobat app. From the Acrobat app you can save the PDF file on your phone.
If you have a laptop or PC, much easier to handle all of this.
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Lis7
New Poster
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5 Messages
5 months ago
Spent hours on this today with Support and no joy. However, I played around with it later and I found a solution that might work for others for whom the "workaround" doesn't work:
Note that the Xfinity app on iPhone will display the Xfinity Mobile statement in PDF form in a new window, but there is no functionality to save it, only an "x" to close the new window. I don't have a solution for that use case.
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