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Tuesday, November 8th, 2022

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“Host IPhone Not Active” yes it’s active

I bought my new Apple Watch over 2 months ago and Xfinity is still unable to fix this problem as I continue to pay for cellular on a watch that does not have cellular!! I just got off of another hour long call (call #4) with xfinity customer service, (on my iPhone that yes is active) and tech support.. multiple people who have NO IDEA how to fix this issue. I was told to go into the Xfinity store, which I did in Puyallup Wa and they told me to call the tech support because they do not know how to fix it. So xfinity stop responding to these post to contact customer service to solve the issue when none of your representatives have any idea what to do! Train your tech people to fix this issue that apparently is happening often. 

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