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Horrible experience
I am not one to go out of my way to make a big fuss of anything. I just fix the problem and move on but xfinity mobile is a scam!! I switched to verizon since march and canceled my xfinity account since then. I have been charged including today three different times for a closed account!! First they charged me 230.45 then it was a horrible experience getting that refund back because first they only refunded me 108.33 then i had to call again and wait for the rest of the refund AGAIN which was 122.12. Then i was charged 122.12 another time, called again and i was refunded that as well and had to wait for that too! Then i was told since my account was canceled i would not receive any more charges. LIES. I was then charged today 95.34 and was told it was “my last bill” from June to July which made absolutely no sense because my account has been closed since March! Absolutely ridiculous and a scam!! Now i have to wait for my refund AGAIN. Makes me question how much money they make from “closed accounts” from people who do not pay attention to their bank account.


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