U

Tuesday, September 24th, 2024 9:23 PM

Higher mobile service bill than I was offered

I am a current user of Xfinity internet and I sent a request to Xfinity what would be the price if I bring my 2 mobile phones and port them with Xfinity. They offered me plan 20$ for 2 lines per month (two discounts applied). There is a proof of that. But you should not trust Xfinity. As it turned out my bill is 60$ and the following bills will be 40$. 

If you offer special price to customers you must follow your offer. Otherwise you cheat your customers and lie to them.

Official Employee

 • 

1.2K Messages

2 months ago

 

user_60xk40 This is definitely not the experience we ever want for you as a valued customer. Our Xfininmy Mobile Team is available to assist 24/7/365 at the contacts below. 
 

Phone: 1 (888) 936-4968

 

Xfinity Mobile Chat

 

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