1 Message
Have questions about my xfinity account.
Why my plan changes from month to month. Need to know if my xfinity service if for telephone, internet, or both. Need to know if you have any good offers on a new or reconditioned iPhone.
1 Message
Why my plan changes from month to month. Need to know if my xfinity service if for telephone, internet, or both. Need to know if you have any good offers on a new or reconditioned iPhone.
XfinityJohnG
Official Employee
•
1.4K Messages
1 month ago
Thank you for reaching out to us here @user_9j84tp. I would be happy to check on any options we have from here for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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