4 Messages
FREE Smart Watch are FRAUD Offers
DO NOT TAKE THE FREE SMART WATCH OFFER!! What a scam. They've been charging me a device fee from the get go!! I've now got 2 "free" watches because 3 weeks ago they said to return the first watch to the Xfinity store and the store said no they can't take it, I've had no less then 3 hours of phone calls about false promises and lies from Xfinity. You lie saying it's free then charge me for the device, you lie about activation period, you lie about letting me return the watch and want to send me a new one and just send the first watch back. Lie again. I've spent hours on the phone with Xfinity. I'm seeking assistance from my bank and looking into legal action. I cannot believe the horrendous customer service Xfinity offers. I will not be sad to end this relationship soon.
user_shfq6y
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1 Message
2 months ago
I bought two security cameras from them paid $193.00 that was 8/2/25 return them on 8/3/25 to this day still haven't received my money back xfinity is truly a rip off company I will never give them my business never again!!!! Shame on you xfinity!!!!
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user_34ewz2
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1 Message
1 month ago
I had a agent try this to me, he put a link in my help chat and asked me to fill out the form. Once it asked for my social , I backed out and told the agent no thanks. He replied they only needed to verify who I was. I again said no thanks. He seemed irritated that I didn't want to complete the form for my free watch.
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user_80716e
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1 Message
8 days ago
Was made same offer just now
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user_hocc0n
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1 Message
18 hours ago
i have been scammed twice with the Rewards offers on the watches. I have spent over 16 hours on resolving this, and they have RUINED my mobile plan with deactivating the watches "accidentally" and causing me to lose the promo. So i'm paying for the devices in full, plus the smartwatch data charge. i have done online chats, live phone customer service, and the Xfinity store. Still [Edited: Language]. I'm disgusted by Comcast
(edited)
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