Free line for a year

I've called 5 times because I was billed not the free line. I was told I wasn't eligible although I read them the advertisement so they thought up some other ones.i was sent a phone i never asked and a second line. They even said I was so special they would upgrade the phone they sent...S10..I said i have a phone and you can't upgrade it. I asked for a supervisor but he told me he was the best there. One called i asked for a supervisor because I couldn't understand him

He said no he'd speak slower. I have a phone and additional line i don't want but I still haven't gotten my free line.I JUST WANT MY FREE LINE FOR A YEAR FREE

I didn't add all the other ridiculous things. Wouldn't be enough space

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