Fraud

@user_v67djk  Hello and good afternoon. Thanks for posting to our community. We appreciate it, and are happy you thought of us to assist. We have the best resources, just like the Xfinity Assistant. It is the best tool to manage the account and service online when we are not available. It is my favorite as I can check the service health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use https://www.xfinity.com/xfinityassistant/. We are online weekdays and weekends. Speaking of the weekend, do you have any fun plans or just relaxing? Having unknown charges is concerning, I have been there before and know it is vital to correct asap. We have our Comcast Security Assurance team that investigates fraud and helps resolve it successfully. They are the point of contact for these types of situations, and I found the link for you to reach them here https://internetsecurity.xfinity.com/help/report-abuse. Click on the tab to report identity fraud, and it will help you initiate a claim to report it successfully. They will ensure it is stopped, and also reverse any possible charges.