Visitor
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Store manager jumped in my face and kept demanding respect over and over when i had never even talked to him. I was not didrespectful to anybody, it was my 4th time driving to another town to try to get my billing straightened out, it bothered me so bad the waay he talked to me i couldnt even sleep that night, to me he was the one being disrespectful but the way he ran over and jumped in my fave when all i said was if we cant get it straightened out this time im going to have to find a new phone provider, i have been with them 30 years and they have alwaus been that way but not like this, this man should be fired
XfinityBillie
Official Employee
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4.2K Messages
4 hours ago
@user_2emcuh We appreciate your time in reaching out to us here on our Xfinity Forums. This is absolutely not the experience we want for our valued customers. I would like to discuss this further and get all the details, so we can address this. Please send us a DM to Xfinity Support with your full name and address to get started.
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