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Feedback
Chatted with rep over weekend to get label and box to send in trade in. Asked multiple time for an ID number so I could tell you who it was that I was speaking with. As expected the lab provided was false. Not an option at store. Was afraid you would once again be wasting my time. At least you are consistent.
XfinityChelseaB
Official Employee
•
1.1K Messages
11 months ago
Hello @user_4u4ppz, Thanks so much for taking a moment out of your day to leave a post on our community forum. We appreciate all our customer's feedback and always encourage providing all your feedback here:
https://bit.ly/3hhUqdT
https://support.xfinity.com/svp-contact-form
Also, here is a link on how you can return your equipment: https://www.xfinity.com/support/articles/returning-your-equipment Please let us know if there is anything else we can do to help.
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