Visitor
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1 Message
FedEx lost my phone
Hi I updated my phone last month and I still waiting for it I went to FedEx and didn’t find the package I went to Xfinity offices and they didn’t resolve nothing
I made a claim to FedEx and they told me that is the shipper that has to make the claim I need help the new bill is coming with the phone fee
it’s incredible that I have to pay for something that I don’t have
CCJess
Problem Solver
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323 Messages
3 years ago
Hello, thank you for reaching out today! I do have to apologize, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/2Vn7Xpj Thank you for participating in our community
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user_ff7cc7
Visitor
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2 Messages
2 years ago
Did they ever resolve it?? I have been paying for a phone now for four months that they refuse to re-send or refund me for. I am considering filing a lawsuit.
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