1 Message
failed porting from cricket
This is straight rediculous. Bought 2 phones from xfinity. Ported one just fine off of cricket. Got all info for second one. Plugged all info in and now the second phone for cricket nor xfinity works. You folks send us to this AI chat robot that doesnt know anything. How the heck am I supposed to get a job without a functioning phone? I need a fix, pronto.
XfinityRyanE
Official Employee
•
1.1K Messages
1 year ago
I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
0
0