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Thursday, December 5th, 2024 10:00 PM

Expired refund Debut card

Hi we received debit card and we did not activate yet it was lost long time and we found it but it was expired 03/24? How can I request replacement card ? 

Official Employee

 • 

1.4K Messages

19 days ago

Hey there, we can help request a replacement card. Please send us a direct message with your full name and service address. 

 

To send a direct message: 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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