Estafadores

Sí no quieres perder tu dinero o ser estafado no contratas a esta compañía, Solicite una línea la devolvi a los dos días, nunca la utilice nunca fue activada, por error el agente no reportó la cancelación y ahora Xfinity mobile me factura y me dice que la responsabilidad es mía. Estafadores es lo que son y pésima protección al cliente.

Responses

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XfinityMatthew

Official Employee

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2K Messages

9 months ago

@user_zfwh7g I am very sorry for your experience. We would be happy to check into everything for you. Did you get the cancellation issue resolved?

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user_zfwh7g

Visitor

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2 Messages

No el problema sigue

9 months ago

0

XfinityMatthew

Official Employee

•

2K Messages

@user_zfwh7g We would be happy to escalate this to our Executive Mobile team. Please send us a direct message with your full name and service address to get started.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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9 months ago

0

Plan

user_zfwh7g

Estafadores

XfinityMatthew

user_zfwh7g

XfinityMatthew

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