1 Message
Elizabethtown kentucky store
This store is an absolute joke the people working there are arrogant rude and all around dissapoint services. Also I found put that this store is running people's government ID through a government database. Well I will say this I find this to be an absolute Invasion of privacy. There is no reason for them to let the government know what devices I have!!
XfinityJohnG
Official Employee
•
1.1K Messages
1 year ago
Thank you very much for reaching out to us here @user_wyed48. That is not the experience we would like you to have at any of our service centers, and I will be happy to look further into that for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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