U

Visitor

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1 Message

Saturday, July 8th, 2023 9:23 AM

Closed

DROPPED CALLS

Why does my iPhone drop calls all the [Edited: "Language"] time. I’ve taken the sim out and put back in. I’ve reset my phone and shut off n on. This is [Edited: "Language"] ridiculous! I was with AT&T for 10 years before I was talked into switching my service. I totally regret that decision. Ugh. If this can’t be fixed then I’m switching back to AT&T tomorrow. I don’t know how this is ok to keep continuing to have this issue and expect customers to pay for this [Edited: "Language"] service.

thank you 

Official Employee

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2.6K Messages

1 year ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums.  Due to account security with Xfinity Mobile we don't have access to the Xfinity Mobile accounts. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. Have you already tried both of these methods to contact Xfinity Mobile?

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