Visitor

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2 Messages

Tuesday, June 23rd, 2026 5:15 PM

Don't use this company

I paid my account in full both my wifi and cell. My wifi was paid and canceled end of April 2026 last day. I also paid my cell phone for May during that time in full, only to break my phone and disconnect my service with you on the 6th because of rude employees and I got my transfer pin and left. Only to be told now that I still owe 50$$ I have always paid my bills. You say I used 14gb even if I did which I didnt I was paid until end of May. Your agents say oh its not a bill it was automatic done just ignore, yet you keep trying on a disabled person on ssdi. I call back for agents to say I used 14gb is why and I should just pay my bill. You guys are a rip off. I've had to block you through my bank, so you don't take my money. I don't owe you anything it would be 1 thing if I did. 

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Official Employee

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1.4K Messages

2 hours ago

@user_asjtxb Have you gotten a chance to review your final month's statement for your Xfinity Mobile account for the breakdown of the charges? 

Visitor

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2 Messages

16 minutes ago

Yes I've called looked etc I dont owe money yet they keep trying seems to be a running problem with Xfinity 

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