3 Messages
Don’t recommend
I originally had Xfinity triple package and mobile services when I canceled the triple package and kept the mobile service. My plan used to be $56 a month for the last four months they have now increased my bills. First one to $67 and $75 and now $89 claiming there’s a standalone fee because I canceled my other services. Absolutely ridiculous. I’ve been a customer with them for over 10 years and this is what they do over and over again. I used to tell people to get Xfinity mobile because it was only $56 a month for the unlimited plan and a smartwatch, now I would never recommend them
XfinityThomasC
Official Employee
•
2.4K Messages
1 day ago
Hello, @user_gpcsfr
Xfinity Mobile does not charge phone line access fees if you maintain Xfinity Internet, TV, or Voice services. However, if you move to a new address that doesn't qualify for these services or cancel them, a $25 per month fee per account will apply. For customers not on the latest price plan, a $25 per month fee per line will be charged on future Xfinity Mobile bills. You can confirm this information is public here. Would there be an opportunity to be your internet service provider and remove that fee?
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