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WS82
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Sunday, February 23rd, 2025 4:13 AM

Dob and social security verify issues

Tried to access mobile plan and had to verify my social and birthday but it failed to verify

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Updated 

1 month ago

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XfinityVictor

Official Employee

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1.2K Messages

1 month ago

 

WS82 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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