3 Messages
Device unlock pin email says pin is N/A?
i received 4 emails, one per device, that the unlock pins were supposed to be in, but the emails say "Unlock code: N/A"
3 Messages
i received 4 emails, one per device, that the unlock pins were supposed to be in, but the emails say "Unlock code: N/A"
XfinityThomasD
Official Employee
•
867 Messages
11 months ago
@BigSak Thank you for taking a moment from your day to create a post on our Community Forums. I do apologize that due to account security, our options with Xfinity Mobile accounts are very limited. We are unable to perform any device or account specific requests over this platform, but I do want to ensure that you’re able to get in touch with the right team. I would recommend contacting our Xfinity Mobile team either by phone at 1-888-936-4968, or by chat using this link https://www.xfinity.com/xfinityassistant/?channel=xMobile.
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