Deactivate an unapproved phone number and delete it's charge

Good day,

A few weeks ago, Aman helped me, or what I thought, to transfer my Google Fi phone number onto my Xfinity account via chat.

During this time, the approval links were not working followed by him confirming a wrong email address. 

The following 24 hours, I had no phone service.

I went to the Xfinity store and my Goggle Fi number was transferred properly, however, the 510 number associated with my Xfinity account established on July 4,2025, was gone.

For some reason, a "341" number then appeared as a second number. A few days later, I received a call from a rep who refused to deactivate this "341" number and instead, activated this "341" number then quickly hung up. Total mess.

Now, this "341" number shows as "in use"

This "341" number is not use, never was, and I did not authorize it to be activated.

In addition, I had just printed new business cards for $30 with the "510" number.

I am asking please to:

1) Deactivate this "341" number 

2) Remove the $56 charge for this "341" on my September 2 bill.

I'd be grateful to end this ongoing issue.

Thank you for your assistance.

Respectfully,

Nicole Danielle