Greetings, user_ks5eli! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this data issue. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
XfinityJamesC
Official Employee
•
1.5K Messages
6 months ago
Greetings, user_ks5eli! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this data issue. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you already tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile - where an Xfinity Mobile expert is available 24/7?
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