1 Message
Customer service please
I was suppose to get a SIM card, never came. I want refunded for my no service and I had to buy a track phone because I didn’t get SIM card and need a phone for work.
1 Message
I was suppose to get a SIM card, never came. I want refunded for my no service and I had to buy a track phone because I didn’t get SIM card and need a phone for work.
XfinityPaula
Official Employee
•
1.1K Messages
1 year ago
Hello @user_c5hwzi I appreciate you taking time to share your experience with us on our forums, and we want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where a Xfinity Mobile expert is available 24/7?
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