Credit received

My account was canceled on August 5, and a refund for the erroneous auto-pay was processed on September 25. Your system has now generated a phantom past due balance for that exact refund amount. Please have a system administrator manually clear this ledger error to show a permanent $0.00 balance so it does not trigger automated collections."

I am showing past due 54.00 for the exact amount of refund issued. Please return to 0.