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Wednesday, November 8th, 2023 7:53 AM

Closed

Constant calls dropping

I’ve been having an issue with my IPhone XR where calls are continuously dropping back to back and I need help with solving this issue. It’s so bad to the point where I’m literally ready to go to the store tomorrow and just sign up with another carrier because I can’t even talk on the phone for 5 minutes without the call dropping. Please send help! 😫

Official Employee

 • 

1.5K Messages

1 year ago

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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