1 Message
Comcast email not syncing
My Comcast emails are not loading on my Samsung phone. They are loading on my computer. My Gmail emails are working fine. Help pls.
1 Message
My Comcast emails are not loading on my Samsung phone. They are loading on my computer. My Gmail emails are working fine. Help pls.
user_6xzhzw
2 Messages
1 year ago
Same with my Samsung phone. Stopped syncing on Monday November 6th. They load on my computer and Gmail is fine. Can't find a solution!!!
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BruceW
Gold Problem Solver
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26K Messages
1 year ago
Please see https://www.xfinity.com/support/articles/samsung-modern-authentication
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityShawn
Official Employee
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1K Messages
1 year ago
@user_k6mg27 Our team can help you with your email issues today as I am seeing a bunch of threads on this situation. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_vpfk03
3 Messages
1 year ago
My email was not syncing since Nov. 6th. Today Nov. 12th, I now tried this re authentication steps. So now it seems recognizing my identity with Xfinity and Samsung email app. Getting emails on my phone. Hopefully it is solved.
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