Charged Multiple Times During Months When Service Was Cancelled for Xfinity Mobile

Hello, I have several grievances with the billing department for Xfinity mobile. I cancelled my Xfinity mobile in March 2022 through costumer service on the phone as well as multiple other attempts after receiving multiple billing errors.

Xfinity continued to try to charge me for phone services that were no longer active and I had zero data usage in April and May. Xfinity claims I owe an outstanding balance of $317.43 when the balance should be $0.00. Threatening emails and charging me services not rendered is extortion and I will be reporting Xfinity to the Better Business Bureau if this billing issues are not rectified immediately.

Billing went as follows:

• March 2, 2022 $84.80 
• March 5, 2022 $84.80 (billing error charged twice in one month for last month of services)
• Overdue balance of $176.96 for May (Billing error for extremely high amount)
• Balance of 140.47 to be charged June 2, 2022 (Billing error for extremely high amount)
• Current Cycle billing at $20.97 (Billing error)