Visitor
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1 Message
Charged for the free year of mobile service
Hello, I signed up for the year of free service but was charged 36.80 on August 31.
Visitor
•
1 Message
Hello, I signed up for the year of free service but was charged 36.80 on August 31.
XfinitySara
Official Employee
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2.9K Messages
34 minutes ago
Hello, @user_45pnsq! Thanks for creating a post to reach out with your Xfinity Mobile billing concerns. Are you able to use the Xfinity App and/or My Account online to view the breakdown of your bill? If so, what line item(s) do you see that are associated with the $36.80 charge?
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