Charged $73.77 After Canceling All Xfinity Services on June 19

On June 19, I went in person to cancel all of my Xfinity services. I returned the modem and explicitly told the representative that I wanted every Xfinity service associated with my account canceled. He confirmed that everything had been canceled. I specifically asked whether I would receive any further bills, and he told me that I would not.

Now, almost two months later, I have unexpectedly been charged $73.77 by Xfinity Mobile for a phone line that I do not use, do not need, and was not aware was still active. I did not authorize Xfinity to keep this service active after I expressly requested the cancellation of all my services.

I am asking Xfinity to reverse this charge and immediately cancel this mobile line, if it is still active, and to confirm that there will be no further charges to my account.