Changing Per Gig Data Plan

I have been getting conflicting information from various customer service representatives on this question, so I figure I would ask someone who might have tried this to let me know if this works.

I just ordered Xfinity Mobile for four phones.

I was thinking of starting with $15/GB data plan and then as we approach end of billing cycle, I would observe the total data usage, and change accordingly.

For example:

1. If we are close to 1GB limit, I would change to the $30/3GB rate.

2. If we have exceeded the 3GB limit and would probably hit 5GB of usage, I would change to the $60/10GB rate.

3. This would rare, but if all four lines are approaching 4GB of usage (each), I would convert all four lines to unlimited.

Has anyone followed this type of strategy and did you succeed in making these types of changes?

Responses

Garedmud1

New Poster

•

1 Message

5 years ago

This is what I copied from Xfinity. There are many perks of being an Xfinity Mobile customer. Having the ability to switch your data option is a big one. Whether you have Unlimited or you're paying By the Gig, you can always change your mind to best suit your data needs.We'll also send you data notifications to help you track By the Gig usage, so keeping an eye out isn't all on you.Who should switch to Unlimited?If any of your By the Gig lines are using the vast majority of your selected shared data amount and causing you to go over, it might be a good idea to switch that line to Unlimited data. It will then free up space in your data amount for the rest of your By the Gig lines.Unlimited is $45/line per month. We’ll waive any By the Gig charges that you've incurred in the month you switch.Regardless of how much data you've used in the month you switch to Unlimited, you can switch up until the last day of your billing cycle.Learn more about Unlimited.Who should switch to By the Gig?When your Unlimited lines are using only a few GB, you may be able to save money if you switch them to By the Gig.You can switch to By the Gig at any time. At the end of your billing cycle, you will be charged for the By the Gig data amount selected on your account. You will not be charged for the Unlimited line.Learn more about By the Gig.

0

Chengat

Frequent Visitor

•

12 Messages

5 years ago

Thanks @Garedmud1 I think the excerpt you cut and paste only discusses about changing from per gig to unlimited data plan. My question has to do with changing between the various per gig data plans available.

But you pointed me in the right direction, as I found this statement by Xfinity Mobile:

https://www.xfinity.com/mobile/support/article/how-to-change-data-amount

Xfinity Mobile states that the only restriction is if you cannot move down to a lower cost per gig plan if you exceeded the 1gb or 3gb level of usage.

So it looks like my plan would work. My plan is to start off with $15/gb plan and then...

1. If we are close to 1GB limit, I would change to the $30/3GB rate.

2. If we have exceeded the 3GB limit and would probably hit 5GB of usage, I would change to the $60/10GB rate.

3. This would rare, but if all four lines are approaching 4GB of usage (each), I would convert all four lines to unlimited.

0

tman951

New Poster

•

1 Message

5 years ago

Has this worked out for you?

0

swam

New Poster

•

1 Message

4 years ago

It did not quite work for me. I simply cannot understand why someone at in a 10 GB plan but used only 3.5 GB with 1 day left in billing cycle cannot switch to 3GB to save $18 (30 +12 instead of 60). Lost in battle to switch on Day 29 of cycle and just crossing 3GB.

0

Plan

Chengat

Changing Per Gig Data Plan

Garedmud1

Chengat

tman951

swam

New to the Community?