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Sunday, October 22nd, 2023 7:42 PM

Closed

Change My Mobile Number Please

I've made three consecutive attempts at changing my mobile number. Your chat box keeps telling me that my number is connected to an active account; I know that already! Just change my mobile number, that's it!

Official Employee

 • 

1.2K Messages

11 months ago

Thank you for connecting with us here in our community, @user_h891uv. We are happy to assist with changes to your account. I would recommend you log into your account at www.xfinity.com or the Xfinity App, and make the changes there. If you have any issues, just let us know. 

(edited)

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