U

Visitor

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2 Messages

Sunday, May 25th, 2025 8:17 PM

Change cell phone from Xfiniyu

I want to go to TMobile what do I do

Problem Solver

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840 Messages

1 month ago

@user_w3bxq0 To port your Xfinity Mobile number to another carrier, you'll need to obtain a security PIN from Xfinity Mobile. You can do this by logging into your Xfinity Mobile account, navigating to the Devices tab, and selecting the device associated with the number you want to port. Then, scroll down to "Transfer your number, cancel this line" and select "Learn More". You will then need to select the active line and request a security PIN via a text message. This PIN will be needed by your new carrier to complete the transfer.

(edited)

Official Employee

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1.9K Messages

1 month ago

Thank you for reaching out here @user_w3bxq0. You can make that switch through your Xfinity app with that security PIN code for the new provider. 

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