U

Tuesday, October 24th, 2023 9:55 PM

Closed

Cell phone boost needed

I moved to the mountains in New Mexico, have poor phone service most of the time, dropped calls or can’t make or receive calls. Is there a phone booster, does Xfinity provide?

Official Employee

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2.1K Messages

11 months ago

Congratulations on your new place! I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved, @user_xxg8un. We want your service working great all the time! Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1-888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

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