Visitor
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1 Message
Cell coverage dead zone
How do I report a severe, large area dead zone of cell signal coverage in the south end of zip code 98110? While it is the Verizon network, they will not take my call since I am not their customer.
Visitor
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1 Message
How do I report a severe, large area dead zone of cell signal coverage in the south end of zip code 98110? While it is the Verizon network, they will not take my call since I am not their customer.
XfinityVianney
Official Employee
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2.2K Messages
2 years ago
Hi, @user_e3a585. I hope you are doing well. I understand you seem to drop service in the south end of 98110. That happens to me in certain regions of my town as well, so I know it can be a pain. Here on Forums, we can assist with all things related to Home Phone, Home Security, Cable, and Internet. We are limited with access regarding Xfinity mobile lines and service.
We do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here https://www.xfinity.com/xfinityassistant/?channel=xMobile. Let me know if you run into any trouble reaching out.
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