1 Message
Can’t make calls
Can’t make calls on data but I can receive calls text all that I just can’t callS. I have an iPhone 15
1 Message
Can’t make calls on data but I can receive calls text all that I just can’t callS. I have an iPhone 15
DreamSayerZ
Problem Solver
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568 Messages
3 months ago
@user_ncbfl6 What happens when you try to make a call? Does your phone have any bars and show it's on Xfinity Mobile, or SOS? Have you tried powering off your phone and restarting? Also, make sure your phone is not in airplane mode. Try WiFi calling and see if that works.
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XfinityRay
Official Employee
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2.2K Messages
3 months ago
Hi there, user_ncbfl6! I apologize that you haven't been able to make calls and want to ensure you are provided the best support possible. I have a few questions. Are you getting a certain error that comes up when you try to connect the calls? When you say data are you trying to call using the Xfinity Mobile Network or using WiFi calling?
Have you tried texting 1-888-936-4968, or reach out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile Expert is available 24/7?
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